I’m going to offer a review of betterhelp.com from the point of view as a pastor ….Philip Defranco Betterhelp Scandal…as someone who handles online ministry and we have people that engage from us from all around the world i often get asked do you suggest a counselor or a therapist or a psychologist and it can be hard you know if you’re near a church among our churches it’s real simple due to the fact that our church and a lot of churches have like a vetted referral list that we keep on hand to sort of suggest in different focuses it’s usually people that we agree with theologically and we trust their practice however you get beyond your physical like geo footprint and it can be hard i’ve in the past use concentrate on the family referral list i typically agree with what they believe and i trust their procedure does not indicate i i know everyone on the list is validated however it’s a pretty strong list but if you get internationally it becomes the wild west so i have actually started to pay attention to online therapy over the last couple years i did a video way back where i did a online doctor visit this was like i do not know five 8 years ago therefore i’ve been wanting to check out betterhelp.com and so there were some things i wanted to process with a therapist
and as somebody who’s gone through therapy in the past both individually and also marital relationship therapy i have actually experienced the benefit i’ve typically discovered therapy and conference with a psychologist etc as kind of life hacking since it’s getting someone outside of your worry your sphere of influence and them speaking into your life and they usually see things that maybe you’ve heard prior to but possibly you needed an outsider to verify so i’ve always delighted in the investment both in time and cash in getting therapy so i wished to check out better help so that i can advise and sort of see how the procedure went i will state as a disclaimer i am not a professional therapist psychologist i’m seminary trained um which normally simply suggests very light counseling usually the method a pastor is trained without like a counseling focus is we’re sort of like the emergency medical technicians the emergency individuals that show up with the ambulance and we detect and after that we suggest individuals and we are constantly going hey here’s a spiritual location here’s are you perhaps you need to go procedure with someone that’s a little bit more of a professional in that location so i’m not a specialist this is just my individual opinion is it practical my experience therefore there’s 5 areas i’m going to look at i’m going to take a look at the pricing which is a big factor the algorithm of linking you to an actual counselor the innovation how did that go the real recommendations of
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my session over a month and after that the faith component which is obviously actually essential to me because you do not want to advise someone to something and then you understand possibly they they affirm something or they say something that your church does not believe in which could be the spectrum naturally therefore first of all on rate it was 320 for a month 80 bucks a week which include a weekly video session and unrestricted messaging which you know what does that suggest it just means a couple messages with your therapist but i was impressed that the price was not bad you understand i’ve done therapy in the past and it can be really expensive especially if you’re getting someone who is proficient at what they’ve done i have actually both done it when i was in seminary i had to go through some counseling a part of my program and it was simply sufficiently priced done some other counseling and marriage counseling and i what sticks out to me on this was the marital relationship therapy we went to a quite trustworthy institution a place that was well known published the the couple with the released uh authors and it was 80 dollars with a pastoral discount so that simply sort of leads you to believe what you understand the full rate is pretty costly and so uh 320 bucks is not bad specifically and we’ll talk about this on the tech side the support was great you know in the past when i’ve done counseling in both group or you understand separately you’re generally not interacting with your instructor continuously it’s typically just around your sessions however to construct a habit start digitally there’s something about more access to your counselor that i actually liked and my counselor was respectable at signing in on me and simply asking things throughout the week even when we were not satisfying so there was a procedure for you to get a discount rate if that was not um if it was excessive they asked your financial situation so you can get approved for less i didn’t go through that procedure likewise contact your insurance service provider if you have it to discover if you qualify however the pricing i felt especially for the um the proficiency of my therapist i was very satisfied what i got for the 320 therefore um and after that they offer you various alternatives when you cancel where you can kind of try it for an additional set of time if you want to if you wish to continue they do charge you monthly and so you need to pay for a month of in advance and so that makes sense however i i believe it i was really amazed by the price it’s still a lot of money i know for a great deal of individuals um you know somebody like me i do not utilize counseling weekly or perhaps every year but i do i have discovered i enjoy the point of view
um every 5 years or so or if something’s going on that i can’t process particularly because of some youth uh such things that happen in my childhood i there’s always something i’m learning more about myself but i’ve always enjoyed it so pricing respectable second the algorithm of actually suggesting they go through a whole process where they ask you a series of concerns prior to you ever logged in you understand mail age what you’re searching for to get out of therapy they ask them like health and have you been depressed and stuff like that how are your sleeping routines some basic concerns that are all quite basic um i and i thought the questions were solid um eventually they do get in we’ll discuss this in the face section they ask you like what your faith is and your
denomination and they were respectable about asking some faith related questions that i was really extremely amazed with i wasn’t expecting a lot on the faith location but i was impressed by how they engaged that part of who i am as an individual since that is important to me and important to a great deal of people um they basically took that it took anywhere however they state 24 to 2 days to kind of designate you to a therapist and uh i got appointed quite fast i think it was within 24 hr got e-mail informed it said here’s the person i saw a picture a bio i might see their know-how i could see other evaluations about them and then it was kind of like try attempt them out and i i and i might pick to have somebody else if i wanted to and even when you quit they’re excellent at like asking a great deal of concerns around you understand what you think of your accounts or how did that session did they show up i mean they’re they’re actually attempting to make certain everyone is solid and i might alter my counselor at any time there was no concern with changing um my therapist was excellent about that too like you know was asking a lot of questions which is an odd balance due to the fact that you want a counselor that’s challenging you but likewise um you understand someone that you like that you can trust so it’s a tough relationship i’ve been quite um benefit i’ve gained from a great deal of excellent counseling so i think i haven’t truly been paired up with someone that i didn’t get along with however i was impressed by the algorithm the questions and how the whole experience worked next the technology whatever happens through the website so it’s um it’s that you get notices on text and e-mail and so forth but essentially you satisfy and interact through their web website so betterhelp.com you have an account and pretty much it starts a private chat with the person you’re counseling when you do alter counselor that information disappears at least access from your end and but for example you set up everything within the app you um you satisfy the video innovation it’s kind of like a google hangout that’s developed into the the real website and the video was fantastic um my my my counselor had the video on it worked really smoothly um the Philip Defranco Betterhelp Scandal
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just thing that was type of odd was normally you can alter your audio and video inputs um by selecting the various areas i couldn’t find out how to do that as somebody who has some better gear i normally like to double check it’s using the right mic input not a big deal but that’s more of a technical nerd type of aspect but i was impressed by how whatever worked you know web-based stuff and not software-based stuff or like you know uh software resting on your computer in some cases isn’t as excellent you know zoom is downloaded on your computer system versus google hangouts is in in the cloud often that could be hit or miss however i was really pleased by the entire quality and my my uh my counselor was older and he seemed to understand how to run everything and it was really reliable i was impressed by the engagement from him through messaging uh the important things is i would get emails that he had published a message however because of security reasons that makes sense none of the message remained in my email i needed to constantly click onto the site to see things i kind of desire i might open that up however i comprehend that maybe you do not want your private information that is happening in between therapist in your inbox i also got text tips you know i needed to opt in for that but like 20 minutes prior to my session i had the ability to schedule
everything and you know quickly add it to my calendar however overall the technology was extremely remarkable you know my therapist sent me some pdfs and things to process prior to our very first meeting i filled it out turn it in i mean it wasn’t the most high-tech experience however it worked effectively and so i was very pleased with the overall technology the next section is the actual vice my counselor was extremely was extremely proficient and had a lot of experience and they were excellent and i enjoyed it they it was an excellent balance Philip Defranco Betterhelp Scandal