I’m going to provide an evaluation of betterhelp.com from the point of view as a pastor ….Deana Gozder Betterhelp…as somebody who handles online ministry and we have individuals that engage from us from all around the world i frequently get asked do you recommend a therapist or a counselor or a psychologist and it can be challenging you know if you’re near a church one of our churches it’s real easy because our church and many churches have like a vetted recommendation list that we keep on hand to sort of suggest in different focuses it’s generally individuals that we agree with theologically and we trust their practice but you get beyond your physical like geo footprint and it can be hard i’ve in the past use focus on the family recommendation list i usually agree with what they think and i trust their process doesn’t suggest i i understand everyone on the list is validated however it’s a quite solid list however if you get globally it becomes the wild west so i have actually begun to focus on online therapy over the last couple years i did a video way back where i did a online physician see this resembled i do not understand five 8 years ago therefore i’ve been wanting to experiment with betterhelp.com and so there were some things i wanted to process with a therapist
and as somebody who’s gone through therapy in the past both separately and also marriage therapy i’ve experienced the advantage i have actually often found counseling and conference with a psychologist etc as type of life hacking due to the fact that it’s getting somebody outside of your fear your sphere of influence and them speaking into your life and they normally see things that possibly you’ve heard before however maybe you required an outsider to confirm so i’ve always enjoyed the investment both in time and cash in getting therapy so i wished to check out better help so that i can suggest and kind of see how the procedure went i will say as a disclaimer i am not an expert counselor psychologist i’m seminary skilled um which generally just means very light therapy normally the way a pastor is trained without like a counseling focus is we’re kind of like the emts the emergency individuals that show up with the ambulance and we identify and after that we recommend people and we are constantly going hey here’s a spiritual area here’s are you perhaps you need to go process with someone that’s a bit more of an expert in that location so i’m not a specialist this is simply my personal viewpoint is it useful my experience and so there’s five locations i’m going to look at i’m going to look at the pricing which is a huge factor the algorithm of connecting you to an actual therapist the technology how did that go the real suggestions of
Is BetterHelp an online therapy company?
my session over a month and after that the faith aspect which is certainly really important to me since you do not wish to recommend someone to something and then you understand maybe they they verify something or they state something that your church does not believe in which could be the spectrum of course and so first off on cost it was 320 for a month 80 bucks a week that include a weekly video session and unrestricted messaging which you know what does that imply it simply means a couple messages with your counselor but i was impressed that the cost was okay you know i’ve done therapy in the past and it can be really costly specifically if you’re getting someone who is good at what they’ve done i’ve both done it when i was in seminary i needed to go through some counseling a part of my program and it was simply effectively priced done some other therapy and marital relationship counseling and i what stands out to me on this was the marital relationship counseling we went to a pretty respectable institution a place that was well known published the the couple with the released uh authors and it was 80 bucks with a pastoral discount so that just sort of leads you to think what you understand the full price is pretty expensive therefore uh 320 bucks is not bad especially and we’ll discuss this on the tech side the assistance was very good you know in the past when i have actually done counseling in both group or you know individually you’re typically not interacting with your trainer continually it’s normally just around your sessions but to construct a practice start digitally there’s something about more access to your counselor that i actually liked and my therapist was respectable at checking in on me and simply asking things throughout the week even when we were not fulfilling so there was a process for you to get a discount if that was not um if it was too much they asked your monetary scenario so you can get approved for less i didn’t go through that procedure also check with your insurance coverage service provider if you have it to learn if you qualify but the pricing i felt particularly for the um the expertise of my counselor i was really satisfied what i got for the 320 and so um and after that they give you different alternatives when you cancel where you can sort of try it for an extra set of time if you want to if you wish to continue on they do charge you monthly therefore you have to spend for a month of ahead of time and so which makes sense but i i believe it i was extremely amazed by the rate it’s still a great deal of money i understand for a lot of people um you know somebody like me i don’t utilize counseling every week or even every year however i do i have actually discovered i take pleasure in the point of view
um every 5 years or so or if something’s going on that i can’t process particularly because of some childhood uh such things that take place in my youth i there’s constantly something i’m learning about myself but i have actually always enjoyed it so pricing pretty good number two the algorithm of really recommending they go through a whole procedure where they ask you a series of concerns before you ever logged in you know mail age what you’re trying to find to leave therapy they ask like health and have you been depressed and things like that how are your sleeping routines some general questions that are all pretty basic um i and i thought the questions were solid um eventually they do get in we’ll speak about this in the face section they ask you like what your faith is and your
denomination and they were respectable about asking some faith related concerns that i was actually really satisfied with i wasn’t expecting a lot on the faith location but i was impressed by how they engaged that part of who i am as an individual because that is very important to me and essential to a great deal of people um they basically took that it took anywhere but they say 24 to 2 days to kind of designate you to a therapist and uh i got designated pretty fast i think it was within 24 hr got email notified it said here’s the individual i saw an image a bio i could see their competence i could see other reviews about them and then it was kind of like try attempt them out and i i and i could choose to have someone else if i wished to and even when you stop they’re very good at like asking a lot of concerns around you understand what you think of your accounts or how did that session did they show up i suggest they’re they’re truly attempting to ensure everybody is strong and i could change my therapist at any time there was no problem with altering um my counselor was great about that too like you know was asking a great deal of concerns which is a weird balance since you desire a counselor that’s difficult you but likewise um you understand someone that you like that you can trust so it’s a hard relationship i have actually been quite um benefit i have actually gained from a lot of great therapy so i think i haven’t actually been paired up with somebody that i didn’t agree however i was impressed by the algorithm the concerns and how the whole experience worked next the technology everything happens through the site so it’s um it’s that you get alerts on text and email and so forth but basically you interact and meet through their web portal so betterhelp.com you have an account and practically it starts a private chat with the person you’re counseling when you do change therapist that information disappears at least access from your end and but for example you set up whatever within the app you um you satisfy the video technology it’s sort of like a google hangout that’s built into the the real website and the video was great um my my my counselor had the video on it worked extremely efficiently um the Deana Gozder Betterhelp
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just thing that was kind of weird was typically you can change your audio and video inputs um by picking the various locations i couldn’t figure out how to do that as someone who has some nicer equipment i generally like to check it’s using the right mic input not a big deal but that’s more of a technical nerd type of component however i was impressed by how everything worked you understand web-based stuff and not software-based things or like you understand uh software resting on your computer often isn’t as excellent you know zoom is downloaded on your computer versus google hangouts remains in in the cloud often that could be hit or miss however i was really amazed by the entire quality and my my uh my counselor was older and he appeared to know how to run all of it and it was very efficient i was impressed by the engagement from him via messaging uh the thing is i would get e-mails that he had posted a message however because of security reasons that makes sense none of the message remained in my email i had to always click onto the site to see things i type of desire i might open that up but i understand that perhaps you don’t want your private info that is occurring in between counselor in your inbox i likewise got text reminders you know i needed to decide in for that but like 20 minutes before my session i had the ability to schedule
whatever and you know easily include it to my calendar however overall the innovation was really excellent you know my therapist sent me some pdfs and things to process prior to our first meeting i filled it out turn it in i suggest it wasn’t the most high-tech experience however it worked effectively and so i was really pleased with the total technology the next area is the actual vice my counselor was very was very knowledgeable and had a lot of experience and they were excellent and i enjoyed it they it was an excellent balance Deana Gozder Betterhelp