I’m going to give a review of betterhelp.com from the point of view as a pastor ….Betterhelp Volunteer…as someone who handles online ministry and we have individuals that engage from us from all around the world i often get asked do you recommend a therapist or a therapist or a psychologist and it can be difficult you know if you’re near a church among our churches it’s genuine easy due to the fact that our church and most churches have actually like a vetted referral list that we keep on hand to type of advise in different focuses it’s normally people that we agree with theologically and we trust their practice however you get beyond your physical like geo footprint and it can be difficult i’ve in the past usage focus on the family referral list i normally agree with what they believe and i trust their process does not mean i i understand everyone on the list is confirmed but it’s a pretty solid list but if you get globally it becomes the wild west so i’ve begun to take notice of online counseling over the last couple years i did a video way back where i did a online medical professional go to this was like i do not know 5 eight years ago and so i have actually been wanting to try betterhelp.com and so there were some things i wished to process with a therapist
and as someone who’s gone through counseling in the past both individually and also marital relationship therapy i have actually experienced the advantage i’ve often found therapy and conference with a psychologist etc as type of life hacking because it’s getting someone beyond your fear your sphere of influence and them speaking into your life and they usually see things that possibly you have actually heard before however possibly you needed an outsider to validate so i have actually constantly enjoyed the financial investment both in time and cash in getting counseling so i wished to check out better help so that i can advise and sort of see how the process went i will state as a disclaimer i am not a professional therapist psychologist i’m seminary qualified um which usually just implies very light counseling normally the way a pastor is trained without like a counseling focus is we’re type of like the emts the emergency situation people that show up with the ambulance and we detect and then we recommend individuals and we are continuously going hey here’s a spiritual location here’s are you possibly you need to go procedure with somebody that’s a little bit more of a specialist because location so i’m not an expert this is simply my personal opinion is it practical my experience and so there’s five areas i’m going to take a look at i’m going to look at the pricing which is a huge element the algorithm of connecting you to an actual counselor the technology how did that go the actual advice of
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my session over a month and then the faith aspect which is undoubtedly really important to me because you don’t want to suggest somebody to something and after that you understand possibly they they verify something or they say something that your church doesn’t believe in which could be the spectrum of course therefore first off on rate it was 320 for a month 80 bucks a week that include a weekly video session and unrestricted messaging which you know what does that suggest it simply suggests a couple messages with your therapist however i was impressed that the price was okay you know i have actually done therapy in the past and it can be really pricey specifically if you’re getting someone who is good at what they’ve done i’ve both done it when i was in seminary i had to go through some counseling a part of my program and it was simply adequately priced done some other therapy and marital relationship counseling and i what stands out to me on this was the marital relationship counseling we went to a quite trusted organization a location that was well known released the the couple with the published uh authors and it was 80 bucks with a pastoral discount rate so that simply type of leads you to think what you understand the complete cost is pretty pricey therefore uh 320 bucks is okay specifically and we’ll discuss this on the tech side the assistance was excellent you understand in the past when i have actually done therapy in both group or you understand separately you’re generally not interacting with your trainer continually it’s typically simply around your sessions however to develop a habit start digitally there’s something about more access to your counselor that i truly liked and my counselor was pretty good at checking in on me and simply asking things throughout the week even when we were not fulfilling so there was a process for you to get a discount rate if that was not um if it was excessive they asked your monetary circumstance so you can qualify for less i didn’t go through that process likewise check with your insurance provider if you have it to find out if you qualify but the rates i felt especially for the um the knowledge of my therapist i was very satisfied what i got for the 320 and so um and after that they offer you various options when you cancel where you can kind of try it for an extra set of time if you wish to if you wish to advance they do charge you regular monthly and so you need to spend for a month of in advance therefore that makes sense but i i believe it i was really satisfied by the price it’s still a great deal of cash i know for a great deal of people um you know someone like me i don’t utilize counseling weekly or even every year but i do i have actually discovered i delight in the viewpoint
um every five years approximately or if something’s going on that i can’t process particularly because of some childhood uh such things that take place in my youth i there’s constantly something i’m finding out about myself however i’ve constantly enjoyed it so pricing respectable number two the algorithm of in fact recommending they go through a whole procedure where they ask you a series of concerns before you ever logged in you know mail age what you’re trying to find to leave counseling they ask like health and have you been depressed and stuff like that how are your sleeping routines some basic concerns that are all quite standard um i and i thought the concerns were strong um ultimately they do get in we’ll speak about this in the face section they ask you like what your faith is and your
denomination and they were pretty good about asking some faith associated questions that i was in fact extremely impressed with i wasn’t expecting a lot on the faith location however i was impressed by how they engaged that part of who i am as an individual since that is important to me and essential to a lot of people um they basically took that it took anywhere but they state 24 to 2 days to sort of assign you to a therapist and uh i got designated quite quick i think it was within 24 hours got email informed it said here’s the individual i saw a picture a bio i might see their know-how i might see other reviews about them and then it was type of like shot attempt them out and i i and i might choose to have someone else if i wished to and even when you quit they’re very good at like asking a lot of questions around you understand what you think of your accounts or how did that session did they appear i indicate they’re they’re really trying to ensure everybody is strong and i might alter my therapist at any time there was no concern with changing um my counselor was fantastic about that too like you know was asking a lot of questions which is an unusual balance because you desire a therapist that’s tough you but likewise um you understand somebody that you like that you can rely on so it’s a tough relationship i’ve been pretty um benefit i have actually taken advantage of a lot of good counseling so i believe i haven’t truly been paired with somebody that i didn’t get along with but i was impressed by the algorithm the questions and how the whole experience worked next the technology whatever takes place through the website so it’s um it’s that you get notices on text and e-mail and so forth but essentially you interact and meet through their web website so betterhelp.com you have an account and pretty much it starts a personal chat with the individual you’re counseling when you do change therapist that data goes away a minimum of access from your end and but for example you arrange whatever within the app you um you meet the video technology it’s kind of like a google hangout that’s developed into the the real site and the video was great um my my my counselor had the video on it worked extremely efficiently um the Betterhelp Volunteer
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only thing that was type of strange was usually you can change your audio and video inputs um by selecting the different areas i couldn’t find out how to do that as somebody who has some nicer equipment i normally like to double check it’s using the best mic input not a big deal but that’s more of a technical geek sort of element however i was impressed by how whatever worked you know web-based things and not software-based stuff or like you know uh software sitting on your computer system often isn’t as great you know zoom is downloaded on your computer system versus google hangouts is in in the cloud in some cases that could be hit or miss however i was extremely amazed by the entire quality and my my uh my therapist was older and he appeared to know how to run everything and it was really efficient i was impressed by the engagement from him through messaging uh the important things is i would get emails that he had published a message but because of security reasons which makes sense none of the message remained in my email i needed to constantly click onto the site to see things i kind of desire i could open that up but i understand that possibly you don’t want your personal details that is occurring between counselor in your inbox i likewise got text pointers you understand i needed to opt in for that however like 20 minutes before my session i had the ability to schedule
everything and you understand easily add it to my calendar however overall the technology was very excellent you know my counselor sent me some things and pdfs to procedure before our first conference i filled it out turn it in i indicate it wasn’t the most modern experience however it worked extremely well and so i was really impressed with the total innovation the next section is the real vice my counselor was really was very proficient and had a great deal of experience and they were good and i enjoyed it they it was a good balance Betterhelp Volunteer