I’m going to offer a review of betterhelp.com from the perspective as a pastor ….Betterhelp Brenda Carlson…as somebody who handles online ministry and we have individuals that engage from us from all around the world i typically get asked do you suggest a therapist or a therapist or a psychologist and it can be tough you know if you’re near a church among our churches it’s genuine simple due to the fact that our church and most churches have actually like a vetted referral list that we keep on hand to sort of advise in different focuses it’s generally people that we agree with theologically and we trust their practice however you get beyond your physical like geo footprint and it can be hard i’ve in the past use focus on the household referral list i typically agree with what they think and i trust their process doesn’t indicate i i understand everyone on the list is verified but it’s a pretty strong list however if you get globally it ends up being the wild west so i’ve started to take notice of online counseling over the last couple years i did a video way back where i did a online physician check out this resembled i don’t know five 8 years ago therefore i’ve been wanting to check out betterhelp.com therefore there were some things i wished to process with a therapist
and as somebody who’s gone through counseling in the past both individually and likewise marital relationship therapy i’ve experienced the benefit i have actually often discovered counseling and conference with a psychologist and so forth as kind of life hacking due to the fact that it’s getting somebody outside of your worry your sphere of influence and them speaking into your life and they typically see things that perhaps you’ve heard before however maybe you needed an outsider to validate so i have actually always taken pleasure in the financial investment both in time and money in getting counseling so i wished to check out better help so that i can recommend and kind of see how the procedure went i will state as a disclaimer i am not an expert counselor psychologist i’m seminary trained um which generally just means extremely light therapy generally the way a pastor is trained without like a counseling focus is we’re sort of like the emergency medical technicians the emergency situation people that appear with the ambulance and we identify and then we advise people and we are continuously going hey here’s a spiritual area here’s are you maybe you need to go procedure with somebody that’s a bit more of a professional because location so i’m not an expert this is just my personal viewpoint is it practical my experience and so there’s 5 locations i’m going to take a look at i’m going to look at the prices which is a big aspect the algorithm of connecting you to an actual counselor the innovation how did that go the real guidance of
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my session over a month and after that the faith component which is undoubtedly really essential to me due to the fact that you do not wish to suggest somebody to something and then you understand perhaps they they affirm something or they state something that your church doesn’t believe in which could be the spectrum of course therefore first off on price it was 320 for a month 80 bucks a week which include a weekly video session and unlimited messaging which you know what does that imply it just means a couple messages with your therapist but i was impressed that the cost was okay you understand i’ve done therapy in the past and it can be really expensive especially if you’re getting somebody who is good at what they have actually done i have actually both done it when i remained in seminary i needed to go through some counseling a part of my program and it was simply adequately priced done some other counseling and marital relationship counseling and i what stands apart to me on this was the marriage therapy we went to a quite credible organization a location that was well known released the the couple with the published uh authors and it was 80 bucks with a pastoral discount rate so that just type of leads you to believe what you know the complete price is quite pricey therefore uh 320 bucks is not bad especially and we’ll talk about this on the tech side the support was excellent you understand in the past when i’ve done counseling in both group or you understand separately you’re typically not interacting with your instructor constantly it’s usually just around your sessions but to develop a routine start digitally there’s something about more access to your counselor that i truly liked and my counselor was pretty good at signing in on me and just asking things throughout the week even when we were not satisfying so there was a procedure for you to get a discount rate if that was not um if it was excessive they asked your financial scenario so you can receive less i didn’t go through that process likewise contact your insurance company if you have it to find out if you certify but the rates i felt particularly for the um the know-how of my counselor i was really satisfied what i got for the 320 and so um and then they provide you different alternatives when you cancel where you can kind of try it for an extra set of time if you wish to if you wish to advance they do charge you monthly and so you have to pay for a month of ahead of time therefore that makes sense however i i think it i was really pleased by the price it’s still a lot of cash i understand for a great deal of individuals um you know somebody like me i don’t utilize therapy each week and even every year but i do i have found i delight in the viewpoint
um every five years or two or if something’s going on that i can’t process particularly because of some childhood uh such things that happen in my childhood i there’s constantly something i’m finding out about myself but i have actually always enjoyed it so pricing pretty good number two the algorithm of in fact suggesting they go through an entire procedure where they ask you a series of concerns prior to you ever logged in you understand mail age what you’re looking for to leave counseling they ask like health and have you been depressed and stuff like that how are your sleeping habits some basic concerns that are all quite standard um i and i thought the concerns were strong um eventually they do get in we’ll discuss this in the face area they ask you like what your faith is and your
denomination and they were pretty good about asking some faith related questions that i was actually really amazed with i wasn’t anticipating a lot on the faith location however i was impressed by how they engaged that part of who i am as a person because that is very important to me and essential to a great deal of people um they basically took that it took anywhere but they say 24 to two days to kind of designate you to a counselor and uh i got designated quite quick i think it was within 24 hours got e-mail informed it said here’s the person i saw a photo a bio i could see their expertise i could see other evaluations about them and then it was sort of like shot try them out and i i and i could choose to have someone else if i wanted to and even when you quit they’re very good at like asking a great deal of questions around you know what you think of your accounts or how did that session did they appear i imply they’re they’re actually attempting to ensure everybody is strong and i might change my counselor at any time there was no problem with changing um my counselor was terrific about that too like you understand was asking a lot of concerns which is a weird balance since you want a therapist that’s challenging you but likewise um you know someone that you like that you can trust so it’s a hard relationship i’ve been pretty um benefit i have actually taken advantage of a lot of good therapy so i think i have not actually been paired up with someone that i didn’t get along with however i was impressed by the algorithm the concerns and how the whole experience worked next the innovation everything takes place through the website so it’s um it’s that you get notifications on text and email etc however basically you fulfill and connect through their web portal so betterhelp.com you have an account and basically it starts a private chat with the person you’re counseling when you do change counselor that information goes away at least access from your end and but for example you set up whatever within the app you um you meet the video innovation it’s kind of like a google hangout that’s built into the the actual website and the video was great um my my my therapist had the video on it worked very smoothly um the Betterhelp Brenda Carlson
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only thing that was type of weird was normally you can change your audio and video inputs um by selecting the different areas i couldn’t determine how to do that as somebody who has some better equipment i typically like to check it’s utilizing the ideal mic input not a big deal however that’s more of a technical nerd kind of aspect but i was impressed by how everything worked you understand web-based things and not software-based things or like you know uh software resting on your computer often isn’t as great you know zoom is downloaded on your computer system versus google hangouts remains in in the cloud sometimes that could be hit or miss however i was really satisfied by the entire quality and my my uh my counselor was older and he seemed to know how to run it all and it was really efficient i was impressed by the engagement from him via messaging uh the thing is i would get emails that he had posted a message but because of security reasons which makes sense none of the message was in my e-mail i needed to always click onto the site to see things i sort of desire i could open that up but i understand that perhaps you do not desire your private info that is taking place between counselor in your inbox i likewise got text tips you know i had to decide in for that but like 20 minutes before my session i was able to schedule
everything and you understand easily add it to my calendar however in general the technology was very excellent you understand my counselor sent me some pdfs and things to process before our first meeting i filled it out turn it in i indicate it wasn’t the most high-tech experience however it worked very well therefore i was really amazed with the general technology the next section is the real vice my counselor was extremely was extremely skilled and had a lot of experience and they were great and i enjoyed it they it was a great balance Betterhelp Brenda Carlson